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Terms of Service

Last updated: February 28, 2026

1. Agreement to Terms

By accessing or using the website located at draia.ai (the "Site") and any services provided by Draia LLC ("Draia," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Site or our services.

2. Services

Draia provides marketing services for medical spas, including but not limited to creative direction, social media management, lead generation, landing page design, website design and hosting, and internet presence management. Specific services, deliverables, timelines, and fees are defined in individual service agreements between Draia and each client.

3. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates applicable federal, state, local, or international law or regulation
  • Attempt to interfere with the proper functioning of the Site
  • Use any automated system to access the Site in a manner that sends more request messages than a human can reasonably produce
  • Use the Site to transmit any advertising or promotional material without our prior written consent

4. Intellectual Property

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, and the design, selection, and arrangement thereof) are owned by Draia LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, and other intellectual property laws.

The Draia name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Draia LLC. You must not use such marks without our prior written permission.

5. Communications Consent

By providing your phone number or email address through the Site, scheduling a consultation, or opting in to receive communications from Draia, you consent to receive messages from us related to our services. This may include:

  • Appointment confirmations and reminders
  • Follow-up communications regarding your inquiry
  • Service-related updates and information
  • Marketing communications (with your express consent)

You may opt out of marketing communications at any time by replying STOP to any text message, clicking unsubscribe in any email, or contacting us at manny@draia.ai. Standard message and data rates may apply to text messages.

6. Marketing Audit Disclaimer

The Marketing Audit offered by Draia is a complimentary diagnostic consultation. Any projections, estimates, or recommendations provided during the audit are based on general industry data and information you provide. They do not constitute a guarantee of specific results. Actual results may vary based on numerous factors including but not limited to market conditions, competition, execution, and budget.

7. Limitation of Liability

To the fullest extent permitted by law, Draia LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Site or our services.

8. Indemnification

You agree to defend, indemnify, and hold harmless Draia LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in California.

10. Changes to Terms

We may revise these Terms at any time by updating this page. The date of the last revision will be indicated at the top of the page. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.

11. Contact

Questions about these Terms? Contact us at manny@draia.ai.

Draia LLC
6549 Mission Gorge Rd #3011
San Diego, CA 92120

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